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Industrial Automation
Phone: 866-736-7672 or 602-216-8199

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Phone: 866-736-7671 or 602-216-8188

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Corporate Headquarters
Azbil North America, Inc.
9033 N. 24th Ave, Suite 5
Phoenix, AZ 85021

Industrial Automation
Phone: 866-736-7672 or 602-216-8199

Control Products
Phone: 866-736-7671 or 602-216-8188
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PRIVACY POLICY

Online Privacy and Cookies Policy

AZBIL NORTH AMERICA, Inc.

PRIVACY POLICY

Effective Date: January 1, 2020

Last updated: May 22, 2023

PLEASE READ THIS PRIVACY POLICY (“Privacy Policy”) CAREFULLY. By accessing and using this website, you agree to be bound by the terms and conditions of this Privacy Policy. This Privacy Policy describes and governs the manner in which Azbil North America, Inc. and its affiliates (collectively referred to as “Company,” “us,” “our,” or “we”) collects, uses, maintains and discloses information collected from users of this website, any successor website, social media sites, online services, and other websites linking to this Privacy Policy (collectively, the “Sites”), and any mobile applications (“Apps”) (collectively the “Company Technology”) provided by Company.

BY ACCESSING AND USING THE COMPANY TECHNOLOGY, YOU AGREE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY AND AGREE TO BE BOUND BY IT. Print or download a copy of this Privacy Policy for your records.

Remember that your use of the Company Technology is at all times subject to the Company Website and Purchase Terms and Conditions and that your use of the Apps is at all times also subject to specific terms required when you download any Apps. Those terms incorporate this Privacy Policy.

WE MAY MODIFY THIS PRIVACY POLICY AT ANY TIME BY POSTING THE REVISED PRIVACY POLICY ON OUR SITES. YOU CAN DETERMINE WHEN THIS PRIVACY POLICY WAS LAST REVISED BY REFERRING TO THE “LAST UPDATED” LEGEND AT THE TOP OF THIS WEBPAGE. ANY MODIFICATIONS WILL BE EFFECTIVE IMMEDIATELY UPON POSTING. YOUR USE OF OR ACCESS TO THE COMPANY TECHNOLOGY AFTER MODIFICATIONS ARE POSTED WILL SIGNIFY YOUR ACCEPTANCE OF THE MODIFICATIONS AND YOUR AGREEMENT TO BE BOUND BY THEM. MODIFICATIONS TO THIS PRIVACY POLICY SHALL NOT APPLY TO ANY DISPUTE BETWEEN US ARISING PRIOR TO THE DATE ON WHICH WE POST THE REVISED PRIVACY POLICY. YOU AGREE TO PERIODICALLY REVIEW THIS PRIVACY POLICY FOR CHANGES.

YOUR INFORMATION

Personal Information You Give Us

We collect and may transmit personally identifiable information that you provide to us through the Company Technology (“Your Information”), for example when you register on our Company Technology, or purchase any products or services using our Company Technology. Your Information may include your first and last name, physical address, e-mail address, telephone number, and any other identifier that permits us to contact you.  We do not collect credit card information on our Sites. We contract with a third-party service provider to collect and process your credit card information. Please be sure to read the privacy policy posted on the website that requests your credit card information before you purchase products or services offered on our Company Technology.

Information We Collect Automatically Through the Sites

Whenever you interact with the Sites, we automatically receive and record information from your Internet browser. Other information collected automatically may include your IP address, the type of browser or software application you are using to access the Sites, and the identity of a page or feature on a Site that you are requesting. We may use IP addresses to analyze trends, administer the Sites, and gather broad demographic data for aggregate use. We may also collect information regarding the device you use to access or use Company Technology.

To collect this information, we may use “cookies” or other tracking technologies to track how you use the Sites. The cookies we use are “analytical” cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the Sites when they are using them. This helps us to improve the way our Sites work, for example by ensuring that users are finding what they are looking for easily. We also use click through and open mail tracking when our Sites are accessed via links in an email we have sent. This enables us to uniquely identify the device or user accessing our Sites. We also may send instructions to your computer or device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with the Sites. A cookie is a file stored on your computer or device to uniquely identify your browser or to store information or settings on your computer or device. If applicable, our advertising providers may also transmit cookies to your browser, application, or device when you click on ads that appear on the Sites or third-party websites. Clicking on a link to a third-party website from our Sites may also allow that third party website to transmit cookies to you.

Information We Automatically Collect Through the Apps

The Apps automatically collect certain information that may personally identify the physical locations from which you access or use the Apps. Your Information includes, but is not limited to, your mobile device state information, unique mobile device identifiers (“UDID”), device hardware and operating system information, and information relating to how an application functions on your mobile device (“Mobile Device Information”).

HOW WE USE AND DISCLOSE YOUR INFORMATION

Non-Personal Information

We may use and share non-personal, de-identified information (that is, information that cannot be used to identify you) for any lawful business purpose without any obligation or accounting to you. For example, we can use non-personal information for developing products, services, and providing those offerings to other users and third parties. We may use Your Information to generate non-personal information. When we do so, we will take reasonable measures to ensure that the non-personal information is no longer personally identifiable and cannot later be used to identify you. We may also disclose non-personal, aggregate, anonymous data in a de-identified format to investors and potential partners based on information collected from users.

Personal Information

We may use and disclose Your Information collected through the Company Technology (i) to perform the services described on our Sites and Apps; (ii) to contact you regarding our products and services; and (iii) to enhance our products and services. We will track your purchases of our products and services using Company Technology, to provide you with a purchase history and otherwise for the reasons noted in this section. We may combine and enhance Your Information with information we receive from third parties as long as we use the combined information as described in this Privacy Policy. We may also use information collected through the Company Technology for research regarding the effectiveness of the Company Technology and our business planning, marketing, advertising, and sales efforts.

We may also use your Mobile Device Information to provide you with tailored information and features as you use the Apps. We may use your Mobile Device Information to analyze trends, administer the Apps, and gather broad demographic data for aggregate use. Certain features may require our collection of the UDID or phone number of your mobile device, as notifying you of features and products that may be available in your geographic area. In addition, some mobile network providers (“Mobile Provider”) in the U.S. are required to use technology that tracks the physical location of mobile devices that use their service. Depending on your Mobile Provider and mobile device, we may automatically receive this information. IF WE BEGIN TO OFFER SERVICES THAT USE THIS TRACKING (“PINPOINTING”) INFORMATION, WE WILL OBTAIN YOUR CONSENT (AN OPT-IN) BEFORE USING THE INFORMATION. AFTER OBTAINING SUCH CONSENT, WE MAY USE AND STORE THIS INFORMATION TO PROVIDE LOCATION-BASED SERVICES, INCLUDING LOCATION-TARGETED ADVERTISING. BY ACCESSING COMPANY TECHNOLOGY THROUGH YOUR MOBILE DEVICE, YOU ARE EXPRESSLY CONSENTING TO OUR COLLECTION OF SUCH INFORMATION AND ARE PROVIDING US WITH YOUR PRIOR WRITTEN CONSENT TO RECEIVE TEXT MESSAGES AND ELECTRONIC EMAIL TO YOUR MOBILE DEVICE. WE MAY USE YOUR ELECTRONIC CONTACT INFORMATION TO SEND YOU COMMUNICATIONS. Most mobile devices provide users with the ability to disable location services. These controls are usually located in the mobile device’s settings menu. If you have questions about how to disable your mobile device’s location services, we recommend you contact your Mobile Provider or your mobile device manufacturer.

We may employ other companies and people to perform tasks on our behalf and we may need to share Your Information with them to provide services to you. We may provide Your Information to third parties for these purposes and the other purposes described in this section, including independent providers of products, potential or actual advertisers, providers of advertising services (including website tracking services), commercial affiliates, sponsors, licensees, researchers and other similar parties. Unless we tell you differently, they do not have any right to use Your Information beyond what is necessary to assist us.

We may also disclose Your Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our legal or other rights to defend against a legal claim, or as otherwise required or allowed by law. We may disclose Your Information in order to protect the rights, property, or safety of a user or any other person. We may disclose Your Information to investigate or prevent a violation by you of any contractual or other relationship with us or your illegal or harmful activity.

Advertisers

We only share Your Information with advertisers for their sale of products or services offered by us, or use “web beacons”, “web bugs”, “single–pixel”, “clear” GIFs, or similar technologies on the Sites that allow ad networks to serve targeted advertisements to you when you visit other websites.

The Company Technology does not recognize “do not track” signals. If you want to prevent third parties from delivering tailored advertising, VISIT THE NETWORK ADVERTISING INITIATIVE OR THE DIGITAL ADVERTISING ALLIANCE TO OPT OUT. YOU MAY REQUEST TO OPT-OUT OF GOOGLE’S USE OF COOKIES BY VISITING WWW.GOOGLE.COM/ADS/PREFERENCES. ALL APPLICABLE TERMS ON ADVERTISER WEBSITES WILL APPLY TO YOUR REQUEST TO OPT-OUT IN ADDITION TO THIS PRIVACY POLICY.

PROTECTION OF YOUR INFORMATION

PROTECTING YOUR USERNAME AND PASSWORD FROM UNAUTHORIZED ACCESS IS YOUR RESPONSIBILITY. You may not share your user name or password with any third party. We recommend you log out after accessing your account, change your password on a periodic basis, and limit access to your computer or device and its browser. While we use commercially reasonable security measures to prevent unauthorized persons from accessing our files or tampering with the Company Technology, we cannot guarantee that these efforts will always be successful. WE DO NOT REPRESENT, WARRANT, OR GUARANTEE THAT OUR SAFEGUARDS WILL PROTECT THE TOTAL PRIVACY OF YOUR INFORMATION DISCLOSED ON THE COMPANY TECHNOLOGY. YOUR INFORMATION MAY BE ACCESSED AND VIEWED BY OTHER INTERNET USERS, WITHOUT YOUR KNOWLEDGE AND PERMISSION, WHILE IN TRANSIT TO OR FROM US. WE CANNOT AND DO NOT ENSURE, REPRESENT, WARRANT, OR GUARANTEE THE SECURITY OF ANY INFORMATION YOU TRANSMIT THROUGH THE COMPANY TECHNOLOGY.

Retention of YOUR Information; Modification

Correcting, Updating, Accessing, or Removing Personal Information

You can correct, update, or remove Your Information if it changes or if you no longer want to receive information from Company beyond information related to our services. This can be done by contacting us or filling out a Privacy Request Form. Upon receipt of your request, we will notify you of any further information we require to verify your request.

Contact Us

For questions or concerns about our privacy policies and practices, you may contact us at:

Azbil North America, Inc.

9033 North 24th Avenue, Suite 6

Phoenix, AZ 85021

Toll-Free Number:  866-736-7672

privacyrequest@us.azbil.com

You may also request access to Your Information collected by us by sending us a request. We may not be able to completely remove Your Information from our systems in certain circumstances. For example, we may retain Your Information for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for account recovery purposes, if required by law, or as retained in our data backup systems or cached or archived pages. All of Your Information that we keep will continue to be subject to the terms of the Privacy Policy to which you have previously agreed.

Third-Party Privacy Policies

The Company Technology may include or provide links to websites or mobile applications that we do not control, including our credit card processor, and may include Widgets controlled by Widget Providers. Even if an affiliation exists between Company and a third-party website or Widget Provider, each of these linked websites and Widget Providers maintains its own independent privacy and data collection policies and procedures. While we expect our affiliates to respect the privacy of our users, we cannot be responsible for the actions of third parties. We encourage you to consult each website’s and Widget Provider’s privacy policy before providing Your Information to it and whenever interacting with any website. In particular, remember that the privacy policy of any third party website you visit – not this Privacy Policy – covers the use of cookies, web beacons, Widgets, or similar technologies used by those third party websites.

Disclosure of Customer Information Through Business Transfers

We may buy, merge, or partner with other companies or businesses and in so doing, acquire or transfer information. Your Information collected through the Company Technology may be among the transferred business assets. In the event that a portion or substantially all of our assets are sold or transferred to a third party, Your Information would likely be a transferred business asset, and you hereby agree to such a transfer.

CALIFORNIA RESIDENT USERS

Click here for our California Residents’ Rights Under the Consumer Privacy Act.

USERS FROM OUTSIDE THE UNITED STATES

The Company Technology is hosted in the United States and is governed by United States law. If you are using the Company Technology from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries, depending on the location of the servers of Company or our suppliers. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. BY USING THE COMPANY TECHNOLOGY, YOU CONSENT TO YOUR INFORMATION BEING TRANSFERRED TO OUR FACILITIES AND TO THE FACILITIES OF THOSE THIRD PARTIES WITH WHOM WE SHARE YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

NO CHILDREN

The Company Technology is not for use by those under the age of 13. If you use the Company Technology, you hereby represent and warrant that you are at least 13 years of age.

Azbil North America